Privacy Policy

Last updated: 1 May 2026

Techlogic IT Services Ltd ("Techlogic", "we", "us" or "our") is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Techlogic IT Services Ltd is the data controller responsible for your personal data.

• Company: Techlogic IT Services Ltd (registered in England & Wales, company no. 09359259)
• Registered office: Unit 1, 2nd Floor, Mulgrave Chambers, 26-28 Mulgrave Road, Sutton SM2 6LE
• VAT number: GB296680549
• Email: info@techlogicservices.co.uk
• Phone: 0208 068 0800

We are registered with the Information Commissioner's Office (ICO) under registration reference ZB291102.

2. The data we collect

Depending on how you interact with us, we may collect:

• Contact details — name, business name, email address and telephone number you provide via our contact form, by email or by phone.
• Enquiry details — information you choose to share about your business and IT requirements.
• Service and account data — where you become a client, information needed to deliver and support your IT services.
• Technical data — basic information collected automatically when you visit our website, such as browser type and pages viewed (see our Cookie Policy).

3. How we use your data

We process your personal data to:

• respond to your enquiries and provide information you have requested;
• deliver, manage and support the IT and security services we provide to you;
• send you service-related communications and, where you have agreed, relevant updates;
• maintain the security and performance of our own and our clients' systems;
• meet our legal, regulatory and contractual obligations.

4. Our lawful bases

We rely on the following lawful bases under UK GDPR:

• Consent — where you have agreed to us contacting you or to non-essential cookies.
• Contract — where processing is necessary to provide services you have requested.
• Legitimate interests — to run, protect and improve our business, provided your rights do not override those interests.
• Legal obligation — where we must process data to comply with the law.

5. Sharing your data

We do not sell your personal data. We may share it with trusted third parties who help us operate our business and deliver our services — for example Microsoft and other technology and cloud providers — and with professional advisers or authorities where required by law. All such providers are required to safeguard your data and use it only for the agreed purposes.

6. International transfers

Some of our providers may process data outside the UK. Where they do, we ensure appropriate safeguards are in place, such as UK adequacy regulations or standard contractual clauses.

7. How long we keep your data

We keep personal data only for as long as necessary for the purposes set out in this policy, to provide our services, and to meet legal, accounting or reporting requirements. When no longer needed, data is securely deleted or anonymised.

8. Keeping your data secure

As a Cyber Essentials certified provider, we apply appropriate technical and organisational measures — including access controls, encryption and monitoring — to protect your personal data against unauthorised access, loss or misuse.

9. Your rights

Under UK GDPR you have the right to access, correct, erase, restrict or object to the processing of your personal data, the right to data portability, and the right to withdraw consent at any time. To exercise any of these rights, contact us at info@techlogicservices.co.uk.

10. Complaints

If you have concerns about how we handle your data, please contact us first so we can put things right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

11. Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with the date it was last updated.

If you have any questions about this Privacy Policy, please contact us at info@techlogicservices.co.uk.