Managed IT Support

IT support that fixes problems β€” and stops them happening.

Unlimited helpdesk, round-the-clock monitoring and a UK team that knows your setup. Everything your business needs from IT, managed for one predictable monthly cost.

Cyber Essentials Plus Certified
Cyber Essentials Plus Certified Security built into every package
<1hr Average response time
98% Tickets resolved first response
350+ Businesses supported
10+ Years in IT support

What's included

One team looking after all of your IT

Your users, devices, servers, Microsoft 365, security and backups β€” scoped, priced and supported by a single accountable team.

Unlimited helpdesk

Unlimited remote support for every user β€” fixes, password resets, account changes, new starters and leavers β€” from a UK team that knows your environment.

Devices & endpoints

Laptops and desktops managed with Intune, protected by Microsoft Defender, encrypted with BitLocker and patched automatically across Windows, macOS and third-party apps.

Servers & network

Server, firewall and network monitoring with health alerts, and updates scheduled around business software like Iris, Sage and CCH so work isn't interrupted.

Microsoft 365 security

MFA, Conditional Access, email security and a hardened Microsoft 365 tenant as standard β€” not an optional extra.

Learn more β†’

Backup & recovery

Microsoft 365 backup in every package, with server and desktop backup, monthly test restores and disaster recovery planning available.

Learn more β†’

Reporting & reviews

Clear monthly reports on security, patching and devices, plus quarterly risk reviews on our Complete packages.

See sample reports β†’

How we work

Proactive by default, personal by design

You get the capability of a large IT department with the responsiveness of a team that knows you by name.

  • Real people who know you β€” speak to an engineer who knows your setup, with an average response under an hour.
  • Monitored around the clock β€” problems are spotted and fixed early, and systems stay patched.
  • Security baked in β€” we're Cyber Essentials Plus certified, and best-practice protection is part of every package.
  • Transparent pricing β€” clear, fixed monthly costs with Microsoft licensing shown as its own line item.
  • Flexible β€” from fixed monthly contracts to project-by-project work.
Talk to our team

Our promise: real engineers who know your setup, fixes that stick, and security kept a step ahead of the threats.

β€” The Techlogic team
<1hrAverage response time
98%Tickets resolved first response

Simple pricing

One service model. Three levels of cover.

No hidden add-ons, no per-tool billing, no surprise invoices.

Core

Managed IT & Security Foundation

from Β£55 /user /month

Best for smaller SMEs with 10–15 users

See what's included

Complete+

Complete Managed IT + Managed SOC

from Β£125 /user /month

Best for regulated firms, financial services & healthcare

See what's included

Indicative pricing per active user, per calendar month, based on a 12-month term and minimum 10 users. Prices exclude VAT and are subject to a scoping assessment. Microsoft licensing is shown as a transparent line item.

FAQs

Frequently asked questions

How much does managed IT support cost?

Our packages start from Β£55 per user per month (Core), Β£75 (Complete) and Β£125 (Complete+). Prices are indicative, based on a 12-month term and a minimum of 10 users, and exclude VAT. We confirm a fixed price after a free scoping assessment, with Microsoft licensing shown transparently.

Is the helpdesk really unlimited?

Yes. Unlimited remote helpdesk support is included in every package, so your team can ask for help whenever they need it β€” there are no per-ticket charges.

Do you support Macs as well as Windows PCs?

Yes. We manage, secure and patch devices across Windows and macOS, along with the third-party apps your team uses.

Which businesses do you work with?

We specialise in legal, finance and accountancy, hospitality and education β€” from a single office to multi-site organisations. Our managed packages are designed for businesses with 10 or more users.

Where do we start?

With a free IT audit. We review your current setup, prioritise the risks and give you a clear, fixed proposal β€” no obligation.

See where your IT stands β€” free

Book a free, no-obligation IT audit. We'll review your setup, prioritise your risks and give you a clear fixed proposal.

Get your free IT Audit

Get in touch

Let's talk about your IT

Tell us a little about your business and we'll get back to you quickly. Prefer to talk? Give us a call.